Your child's safety is the only standard we work to.
Support Cars is built around safeguarding-first practice. Here is exactly how we protect every child we transport — every journey, every day.
Enhanced DBS-checked staff
Every driver and passenger assistant holds an Enhanced DBS certificate with references we personally verify.
TfL-registered drivers
All drivers are licensed by Transport for London and trained in safeguarding, first aid and SEND awareness.
Trained passenger assistants
A dedicated PA travels on every route — trained in safeguarding, manual handling and de-escalation.
Accessible, vetted vehicles
MOT'd, fully insured for hire & reward, fitted with appropriate restraints and wheelchair access where required.
Live communication
Parents and schools receive real-time updates at pickup, en-route and on safe arrival.
Designated safeguarding lead
A named DSL is on call during all operating hours. Policies are reviewed annually and available on request.
Policies, procedures and accountability.
We follow safer recruitment practice, keep accurate journey logs, and operate clear incident-reporting procedures. Our safeguarding, health & safety, equality and data-protection policies are available to commissioners and parents on request.